An X indicates the printer has a problem. HP Print and Scan Doctor for Windows Fix printing and scanning problems with HP Print and Scan Doctor, a free tool for Windows.

An exclamation mark means a test failed and was skipped.

A wrench means a problem was found and fixed.

Scan to computer is currently unavailable.

An error occurred while communicating with the HP imaging device.

An error occurred communicating with the scanning device.

Can not print or other printing problems.

HP Print and Scan Doctor can help with the following printer issues: If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer.

You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease.

And the problem persists.HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more. I have uninstalled and reinstalled the application (HP Print and Scan Doctor) and the printer driver several (approx. “Why can’t I get the HP Print and Scan Doctor application to work properly on either one of my Windows 10 Computers? On one occasion I allowed it to attempt to complete the communicating process for 7 hours. The progress indicator rapidly proceeds to 40% (approximately) and then hangs-up. The problem occurs during the communicating

The application opens, finds the printer, and then begins to communicate with my printer. ‘HP Print and Scan Doctor’ does not work properly on either one of my desktop PCs. Was answered but my problem still exists. Microsoft says that the application is compatible with Windows 10 HP tells me that ‘HP Print and Scan Doctor’ is compatible with Windows 10 therefore it must be compatible. The question that I posted has been answered. Is the application (HP Print and Scan Doctor version 4.9) compatible with Windows 10 home?

Hp print and scan doctor not working